Terms of service
Terms of Service
These Terms of Service govern your use of dermisole.com. By accessing this website or placing an order, you agree to be bound by these terms.
UK online selling rules require key contract information to be provided clearly before an order is placed, including business identity, pricing, payment, delivery, and cancellation information.
1. General Information
This website is operated by Dermisole. Throughout the site, the terms “we”, “us”, and “our” refer to Dermisole.
If you have any questions, you may contact us at dermisolesupport@gmail.com.
2. Use of the Website
You may use this website only for lawful purposes. You agree not to:
- Misuse the website
- Place fraudulent orders
- Interfere with its operation
- Use it in breach of applicable laws
Nothing in these terms removes or overrides statutory consumer rights under UK law.
3. Products and Descriptions
We aim to ensure that all product descriptions, images, and other content are as accurate as possible. However, slight variations may occur due to:
- Screen settings
- Manufacturing updates
- Packaging differences
Under the Consumer Rights Act 2015, goods must match their description.
4. Order Acceptance
Any order placed through our website is subject to acceptance. We reserve the right to refuse, cancel, or limit orders for reasons including:
- Product availability
- Suspected fraud
- Payment verification issues
- Pricing errors
5. Pricing and Payment
All prices are shown in the applicable currency and may include or separately display taxes depending on checkout presentation.
- Shipping charges (if applicable) will be shown before payment
- By placing an order, you agree to pay the total displayed amount
6. Delivery
Orders are processed after payment is approved.
Estimated delivery times:
- Are shown on the website or at checkout
- Are estimates only
- May be affected by factors outside our control
7. Cancellation and Returns
Consumers may have the right to cancel eligible orders within 14 days after receiving their goods.
Full details are provided in our Returns & Refunds Policy.
8. Faulty or Misdescribed Goods
Under the Consumer Rights Act 2015, goods must be:
- Of satisfactory quality
- Fit for purpose
- As described
If not, you may be entitled to:
- Repair
- Replacement
- Price reduction
- Refund
Nothing in these terms limits your statutory rights.
9. Accuracy of Information
You are responsible for providing accurate and complete information, including:
- Shipping address
- Contact details
We are not responsible for delays or delivery issues caused by incorrect information where permitted by law.
10. Intellectual Property
All content on this website, including:
- Text
- Graphics
- Logos
- Branding
- Images
- Design elements
is owned by or licensed to Dermisole and may not be used without prior written permission.
11. Limitation of Liability
To the extent permitted by law, we are not liable for:
- Indirect loss
- Incidental damages
- Consequential damages
However, nothing excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any rights that cannot be legally excluded
12. Third-Party Services
We may use third-party providers for:
- Payment processing
- Shipping
- Analytics
- Marketing
- Operational services
These services may be subject to their own terms and policies.
13. Privacy
Please review our Privacy Policy to understand how your personal data is handled.
14. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will take effect once posted on this page.
15. Governing Law
These Terms shall be governed by the laws of England and Wales, without limiting any mandatory consumer protections applicable to you.
16. Contact Information
If you have any questions regarding these Terms of Service, please contact:
Dermisole
Website: dermisole.com
Email: dermisolesupport@gmail.com